Oracle Vision Care Warranty
Healthcare reforms and changes within the insurance industry are constantly presenting new challenges to the way we provide patient care and customer service. As a result, we are taking on a new initiative to explain your eyeglass warranty or warranties.
Some vision insurances are now requiring their patients to pay for eyeglass warranties at the time their eyeglasses are purchased. In addition to requiring patients to pay for the warranty up front, they often have very specific rules and may cost as much as $84.99.
If these specific insurance rules do not apply to you, we have some great news! At Oracle Vision Care, we only charge a $30.00 copay for eyeglass warranties. This covers a one time replacement of your frame and/or lenses during the first year. In addition, we DO NOT require patients to pay for their eyeglass warranties in advance!
At Oracle Vision Care, we allow patients to utilize their warranty at any time during the first year. If you don’t need the warranty, you don’t have to pay for it. If you do need to utilize the warranty, it is only a $30.00 copay at the time of replacement. That’s like not having to pay for automobile insurance until AFTER you have an accident!
Our warranty is so comprehensive that it will replace your glasses even when they get chewed up by your new puppy! We hope your glasses never get broken or scratched...but we understand that accidents do sometimes happen.
Thank You for allowing us to provide you solutions to your vision needs.
Oracle Vision Care (OVC) Warranty Plan
Lenses and/or Frames replaced one time during the first year for $30.00 copay to be collected at the time the warranty is used. (Theft/Loss not covered)
Unlimited free cleanings and adjustments
To help maintain your glasses, we’re happy to clean and adjust your glasses free of charge. To keep them fitting properly for as long as you own them.
In the event your prescription changes within 30 days of your eye examination, we will replace your lenses (with the same style) at no additional cost.
Merchandise accompanied by a receipt may be returned within 30 days for a full refund less the eye exam fee.
Oracle Vision Care’s warranty covers eyeglass purchases as of January 1, 2017. Frames and lenses purchased prior to January 1, 2017 remain covered under the previous "One-year replacement warranty." Please talk to an optician about your warranty or email us with any questions firstname.lastname@example.org
Below are some of the current warranties that are provided by particular insurance companies. These warranties supersede the warranty we available from Oracle Vision Care. For a specific explanation of your warranty, please contact our office.
Eyemed Retail Plan Warranty
$34.99 due at the time eyeglasses are purchased. Additional $25.00 copay due at the time of frame OR lens replacement. Additional $50 copay for lens AND frame replacement. Covers normal wear and tear. Abuse and loss not covered. Not all Eyemed plans are the same.
Davis Vision Scratch Warranty
Up to $40.00 due at the time eyeglasses are purchased, see member specific plan for copay. Lenses replaced once during the first year if scratched under normal wear and tear. Broken or lost lenses are not covered. Frames are covered for 90 days.
Traditional Eyemed and VSP Warranty
$0.00 due at the time of purchase IF scratch protected lenses are purchased. Lenses replaced once during the first year if scratched under normal wear and tear. Broken or lost lenses are not covered. Frames are covered under the OVC warranty at $30.00
Up to $40.00 due at the time eyeglasses are purchased, see member specific plan for copay. Lenses replaced once during the first year if scratched under normal wear and tear. Frames are covered under the manufacturer’s warranty for up to one year.